Problem:
While logging into Plesk control panel, you may get the followin error:
“Access for administrator from address xx.xx.xx.xx is restricted in accordance with IP Access restriction policy currently applied.”
Resolution:
This means Plesk IP access policy was configured in such a way that Plesk cannot be accessed from the current IP. To enable Plesk CP access one needs to login to Plesk Control Panel locally and change IP access policy. It can be done the following way:
Server > Acess (under the section Administrator information) > Remove necessary IP address/subnet/network
If localhost is also blocked, the Plesk database records regarding access policy need to be corrected. To retrieve the current policy and restricted/allowed IPs the following commands can be used:
#mysql -uadmin -p`cat /etc/psa/.psa.shadow` -P8306 psa
mysql> select * from cp_access;
mysql> select * from misc where param=’access_policy’;
To clear the access policy settings remove all the records from the “cp_access” table and set policy to “allow”:
mysql> delete * from cp_access;
mysql> update misc set val=”allow” where param=’access_policy’;
After that, access to Plesk should be available.
Regards,
Mohammed.
Hi!! Mohammed,
Nice blog .. It is really useful for me
Arun Bagul
Dear mohammed
when i try to access server through c prompt it is not working .
c:\cd server answer is
the system cannot find the path specified
can you pl explain how to access and correct the mistake on ip address block
Krishnan,
I didn’t get anything from your comment
.
The above mentioned steps are for Linux/Unix machines. If you can’t access the server, I can’t help you. But, if you have got into the server and the problem is only with control panel access, let me know the details. Explain how you are trying to fix it.
Thank you, you are a life saver!
Although not every step of the tutorial worked for me, I was able to update the ‘access_policy’ to ‘allow’, which restored my access to the admin interface.